Privacy Policy

Effective: 1st October 2025

At American HTV Crafts Arlington, we are committed to protecting your privacy and maintaining your trust. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website, https://ahtvcraftsaf.com/ and how we use, share, and protect that information.

By using our website, you agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

Information We Collect

We collect both personally identifiable information (PII) and non-personal usage data in order to better serve you and operate our business efficiently.

Personal Information

You may voluntarily provide personal information when you:

Contact us through forms, email, or phone
Make a purchase or request customer support
Sign up for newsletters or promotional communications

This may include:

Full name
Email address
Phone number
Mailing address
Payment information (when placing an order)

Technical & Usage Information

We may also collect information automatically through cookies, log files, and analytics tools when you visit our site. This can include:

IP address
Browser type and version
Device information
Pages viewed and time spent on our website
Referring website URLs

How We Use Your Information

The information we collect may be used for the following purposes:

To process transactions and deliver products or services you request
To respond to customer inquiries and provide support
To improve website performance and user experience
To send updates, promotional materials, or service announcements (only if you have opted in)
To comply with legal obligations or enforce our policies

Sharing of Information

We do not sell, rent, or lease your personal information to third parties.

We may share your data with trusted service providers who assist us with:

Website hosting
Email delivery
Payment processing
Customer service

These partners are contractually obligated to maintain the confidentiality of your information and may only use it to provide services on our behalf.

We may also disclose your information:

If required to do so by law or in response to legal requests
To protect the rights, property, or safety of American HTV Crafts Arlington, our customers, or others

Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, analyze site traffic, and improve user experience. Cookies help us:

Remember your preferences
Track website performance
Deliver relevant content

You can control cookies through your browser settings. Please note that disabling cookies may limit site functionality.

Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information. These measures include:

Secure servers
SSL (Secure Socket Layer) encryption
Restricted access to personal data

While we strive to protect your information, no system can guarantee 100% security. By using our website, you acknowledge and accept this risk.

Your Privacy Rights

Depending on your state or country of residence, you may have specific rights regarding your personal data. These may include the right to:

Request access to your personal data
Correct or update inaccurate information
Request deletion of your data (with certain legal exceptions)
Opt out of marketing communications

To exercise these rights, please contact us at jennysingh@gmail.com.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If we become aware that a child under 13 has submitted personal information, we will take appropriate steps to delete it.

Third-Party Links

Our website may include links to third-party websites. These sites have their own privacy policies, and we do not accept responsibility or liability for their practices. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the site after any changes signifies your acceptance of the revised policy.

We encourage you to periodically review this page for updates.